www.pfchangsnewguest.com – P.F. Chang’s Customer Experience Survey

P.F. Chang’s New Guest

  • Take the customer service experience survey from P.F. Chang’s, and you’ll receive a coupon good for your next visit
  • Enter the 15 digit code that’s printed on the middle of your survey invitation code
  • This survey can be taken once per month

Founded in 1993, P.F. Chang’s quickly exploded as one of the premier casual Chinese restaurants in the nation. They currently have over 200 locations, with more opening each year. What makes them so good? They offer traditional Chinese favorites, but with a bold, modern twist. In short, their food simply can’t be found anywhere else. But more importantly than the food, they treat each customer like they genuinely matter. To prove that, they’ve set up an online survey opportunity where you can share your guest experience. You’ve got a direct line to the corporate offices. Your personal information will not be attached to the answers you give, so feel free to be totally honest! Your answers are completely anonymous.



To begin taking the survey, find the 15 digit survey code that’s located in the middle of your invitation card. Once you have that down, enter the date and time that you visited. Share the details of your interaction with staff, how your food was, and how the restaurant itself was. P.F. Chang’s knows that your time is valuable, and they truly appreciate it when their customers take the time for this survey. As a small token of appreciation, when you complete this survey, you’ll get a coupon code to use on your next visit. You can take this survey and redeem your coupon once per month, so be sure to save your receipt.

To contact P.F. Chang’s:

  • P.F. Chang’s China Bistro, 7676 E. Pinnacle Peak Rd., Scottsdale, AZ 85255
  • 1-866-732-4264
  • Use the “Contact Us” form that can be found on their website

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